Coming Monday, October 4, 2021!

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eBooks & eAudiobooks To Be Available Using Libby App

Our digital library is moving from cloudLibrary to OverDrive! Our new collection will be available beginning Monday, October 4, 2021, and the last day to access our old collection through the cloudLibrary app will be Thursday, September 30, 2021.
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Frequently Asked Questions

Why is the library changing from cloudLibrary to Libby/OverDrive?


You asked; we listened! Many of you have told us how much you love the Libby App. Our NCKids collection is already available in Libby, and now our local collection will be too. One app for all your library reading needs!




Will I still be able to access cloudLibrary?


No. The last day you will be able to access cloudLibrary is Thursday, September 30, 2021. Beginning Monday, October 4, 2021, all our eResources will be available in the Libby App by OverDrive.




Will my cloudLibrary holds carry over to Libby?


Unfortunately, no. These are two completely different platforms from separate vendors, and we will not be able to preserve your existing holds. We apologize for these growing pains, but we feel certain you'll love Libby!




Will you offer the same titles in Libby as you do in cloudLibrary.


Yes and no. Hundreds of titles available in cloudLibrary will also be available in Libby, but the OverDrive collection in Libby will be a completely new collection. In developing our collection, we plan to focus primarily on new titles and popular authors—something we were often unable to do with our cloudLibrary collection. We'll also have thousands of classic reads alongside the new releases. Providing eBooks and eAudiobooks is a costly endeavor for the library, so it will likely take some time to grow our collection.




Do I need a library card to access Libby?


Maybe. You will need an active library account in good standing with one of the Johnston County Affiliated Libraries in Smithfield, Selma, Benson, Kenly, Four Oaks, or Princeton in order to access our collection in the Libby App, but that doesn't necessarily mean you need a physical library card. Through our partnership with local schools, students and teachers at Johnston County Public Schools and Neuse Charter School can use their PowerSchool # as a library card (along with the last 4 digits of the same number as a PIN). We also offer Virtual Library Cards that give you access to all our online resources, including Libby. Click on the GET A CARD menu at the top of this page to get registered for a virtual card! If you have a physical or virtual library card, you should use the last 4 digits of the phone number you provided at the time of registration as your PIN (unless you've changed it).




Libby is asking for a PIN. I don't have one, or I don't know what it is.


If you have a traditional library card or a virtual library card, your PIN is typically the last 4 digits of the primary telephone number you provided when you registered for your card unless you have updated your PIN. If you are trying to access Libby with your PowerSchool #, use the last 4 digits of the PowerSchool # as your PIN. If you still need help, email help@pljcs.org.




I don't have an eReader or tablet, but I'd like to see what all the hype is about.


You can always try out Libby on your smart phone. Want to give it a test drive on a larger screen? We've got you covered! We offer Samsung Galaxy Tabs with the Libby App preloaded so you can decide if a tablet is right for you before you make the investment. Check one out today with your library account!




How can I listen to audiobooks in my car?


While many newer cars don't have CD players, most everyone has a smart phone. Simply load the Libby app on your phone, and play your audiobooks through your car's bluetooth connection. Does your car have Apple CarPlay or Android Auto? Even better! The Libby app will work right from your car's touchscreen!




Can I use the OverDrive App instead of Libby?


We wouldn't recommend it. Libby is much easier to use, and OverDrive is discontinuing the OverDrive App in the near future.




Can I read library books on my Kindle?


Probably. Most titles in Libby are Kindle-compatible. Simply check a book out in the Libby App on another device (smart phone, PC, etc.), and you'll be given the option to deliver the book to your Kindle. This is an exciting feature that cloudLibrary did not offer.




Can I renew items in Libby?





Do I have to return my eBooks and eAudiobooks to avoid late fees?


No. If you forget to return your items, they will be automatically checked in on the due date. Some titles can only be enjoyed by one person at a time, though, so if you finish a book early, be sure to go ahead and check it in so the next person in line can get it sooner.




What device types are supported by the Libby App?


Most of them! Devices including iPhone®, iPad®, Android™ phones and tablets, Chromebook™, PCs, and Macs are compatible. You can even launch Libby right in a web browser (click here)! Want to read on your Kindle? No problem! Load the app on your smart phone, check out an book, then send it straight to your Kindle!




Can I use the Libby App on multiple devices at the same time?


Absolutely! Your loans, notes, bookmarks, and reading progress will even sync across your devices.




What if I don't always have Internet access on my device?


No problem! Download ebooks and audiobooks when you're connected for offline reading later.




I can't read small print; can I still use Libby to read eBooks?


Absolutely! Libby’s ebook reader makes it easy to customize how you read. You can adjust an ebook's font size, font style, book layout, and lighting.




Does Libby offer options on how I listen to eAudiobooks?


You can increase playback speed up to 3x or even set a sleep timer for the end of a chapter or for 5, 10, 30 minutes, or more. Try doing that with a CD player!





Our OverDrive opening-day collection was funded in part by a grant from the Johnston County Unrestricted Endowment Fund, which is administered by the North Carolina Community Foundation.